Veterans Benefits

Bill of Rights
You have a right to:
  • File a written application for veterans' benefits at any time. You can insist upon this right, even if told that you are ineligible.
  • Receive assistance from your local veterans' agent in completing your application.
  • Receive a full explanation of the services and benefits available under M.G.L. C. 115, as well as other available benefits.
  • Receive a written notice and explanation of the approval or denial of your application for benefits.
  • Be treated with dignity and respect and to receive accurate, courteous, and timely service.
  • Appeal and request a hearing if you disagree with any action taken in your case.
  • Expect confidentiality; personal information will not be collected or used except for the purposes of determining your eligibility for benefits.
  • Receive fair and equal treatment without regard to sex, race, religion or handicap.