About Us
Customer Service
For all customer service inquiries contact Weir River Water System / Veolia 24 hours per day:
Online: WRWS / Veolia Customer Support
Phone: 877-253-6665
Email: wrcs@veolia.com
Customers can use this to:
- Water Service / Billing Ownership Change
- Make a bill payment
- Check Account Balance and last payment received
- Schedule an appointment
- Request a copy of a bill
- Register for Direct Debit
- Leave a Meter Reading
- Report any issues or emergencies
In Person Customer Service Center:
185 Lincoln St, Unit 200B, Hingham MA 02043
Phone: 877-253-6665
Monday, Wednesday, Thursday and Friday 8:00 am-4:30 pm
Tuesday 8:00 am-7:00 pm
Saturday/Sunday Closed
Mail Payments with stub to:
Weir River Water System
PO Box 876
Reading MA 01867-0407
Citizens Advisory Board
For inquiries relating to the following issues, please contact the WRWS Citizens Advisory Board at CAB@weirriverwater.com
- Water rates
- Water rule and regulations
- General feedback and about the ratepayer experience
Managing Director
For the following inquiries, please contact Russell Tierney, Managing Director / Superintendent
781-804-2304, Email
- New Water Service Applications / Construction
- Water Main Extensions
- Capital Improvement Projects