Will account numbers or payment methods change?

There will be two important changes to your new bill and payment methods:

  • The most important change in your new bill will be your new account number. You will receive your new account number in the bill following your final bill from Aquarion. It is critical that you reference your NEW account number when paying your new Weir River Water System bills.
  • Payment options will remain the same but will need to be re-established with your bank to reflect the updated account number.

Show All Answers

1. What is the new phone number for WRWS Customer Service?
2. Will account numbers or payment methods change?
3. How do I pay my Weir River Water System bill?
4. What are the customer service center hours?
5. What is mysuezwater.com?
6. How do I sign up for e-billing on mysuezwater.com?
7. What services are offered at the new customer service center?
8. Who do I contact with questions about my bill?
9. Can SUEZ customer service pull up my account history?
10. Who do I contact to obtain the documents needed to apply for a new water service or a water main extension?
11. What is the irrigation schedule?
12. How will I be notified about alerts or outages?
13. Who do I contact to start or stop service?
14. I have a seasonal water meter. Who do I contact to have it installed/removed?
15. Who do I contact with service questions or water issues (water main break, discolored water)?
16. What are my rights as a water customer?
17. I have a Safety Valve Water Line Protection Plan. Will my coverage be affected in any way by the transition?