Weir River Water System

Weir River Water System

Contact and Communications

Billing Inquiries, meter issues and general water service questions, please call 1-800-732-9678.

Water quality issues, leaks, emergencies and other operations questions or concerns please call 781-740-6695.

Russell Tierney, Managing Director / Superintendent
781-804-2304, Email

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Important Contact Information (effective August 1, 2020)

Service Issues or Concerns Should you need to report any discolored water, main breaks, or have a general water quality concern, please contact SUEZ Customer Service. 1-781-740-6695
     
Customer Billing Aquarion, under the Weir River Water System name, will continue to provide customer billing (in partnership with SUEZ) for approximately six months after closing. In 2021, SUEZ will take over full customer billing operations. Water meter and billing inquiries should continue to be directed to Aquarion Customer Service at the number listed.

1-800-732-9678 or cs@aquarionwater.com
  1. Public Notice - Hydrant Replacement Atlantic Ave, Rockaway Ave, Hull

  2. Public Notice - Hydrant Flow Testing in South Shore Industrial Park, Hingham

    On Wednesday, October 28, 2020, The Weir River Water System will be conducting hydrant flow testing in South Shore Park near 100 Industrial Park Drive, 73 Abington St and 60 Research Rd. This work will take place overnight as to minimize potential... Read on...
  3. Invitation to Bid: Bulow Road Water Main Replacement

    Sealed Bids for Bulow Road Water Main Replacement, Contract CIP-001ENG-FY20, Weir River Water System, Hingham, MA will be received until 11:00 AM prevailing time on Thursday, November 5, 2020. View the Invitation to Bid
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Your Water System is Changing Ownership

Effective August 1, 2020, your water system will be owned by the Town of Hingham and will be renamed the Weir River Water System.  The water system will be operated by SUEZ, a leader in operating municipal water systems, who will work under the direction of Hingham's newly hired Water Superintendent.  (See below for more information on SUEZ.).  Your water service will not be interrupted by this ownership change.  We have summarized for you below important information about this transition:

Important Transition Details

Water system operations

After a thorough and competitive procurement process that included representatives from Hingham and Hull, SUEZ was selected to operate and maintain the water system.  SUEZ is an industry leader, with more than 150 years of experience in providing safe drinking water to communities throughout the United States.  Most of the local Aquarion employees have accepted job offers with SUEZ, providing important continuity of operations and system knowledge.

Water quality

SUEZ has extensive experience in providing the highest quality water to its customers. SUEZ has procedures in place to treat, test, and maintain water quality to meet or exceed standards set forth by the MA Department of Environmental Protection (DEP).

Water restrictions

Water restrictions will remain in effect.  Watering by sprinkler or irrigation systems is allowed on customers’ assigned days before 10 a.m. and after 6 p.m.  Customer assigned watering days are as follows:

Odd addresses: Tuesdays and/or Saturdays

Even addresses and homes with no street numbers: Wednesdays and/or Sundays

Receiving and paying final Aquarion bill

In early August, you will receive one final bill from Aquarion for water usage through July 31, 2020. This bill can be paid using any of the currently available methods offered by Aquarion.

Receiving and paying Weir River Water System bills

You will receive water bills from Aquarion for the Weir River Water System for water usage commencing as of August 1, 2020.  Water rates, your billing cycle, and the format of your water bill will be unaffected.  All customers will receive a new account number, which should be referenced when paying online or by mail. You will receive more detailed information with your first Weir River Water System bill.

Water Commissioners

  • Mary Power
  • Joe Fisher
  • Bill Ramsey