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1. What is mass appraisal?
2. What does my assessment represent?
3. What do the assessors look at when determining an assessment?
4. Why did my assessed value increase (or decrease) when I did not do anything to the property?
5. Why did my assessment change a different percentage than the assessment on my neighbor’s house?
6. What is Proposition 2 ½?
7. My assessment increased more than 2.5%. Doesn’t Proposition 2 ½ limit the amount my assessment can increase?
8. What if I disagree with the assessment of my property?

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1. Can I apply for a building permit online?
2. When do I need to apply for a building permit?
3. As a homeowner can I apply for a building permit?
4. How do I determine what type(s) or work require the contractor(s) that I hire to have certain licenses?
5. I want to put a shed on my property, what are the rules for that?
6. Do I need a permit to erect a fence?
7. How do I know what zone my property is in?
8. What are the building dimensional requirements for the zone my property is in?
9. • How do I check the status of a building permit or building permits that have been issued on a property?
10. How do I find information for a specific property?

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1. Can the Engineering Department locate my property line?
2. Where can I get a copy of my deed?
3. Does the Engineering Department have a copy of my plot plan?
4. Where do I report potholes or road damage?
5. When will my road be paved?
6. How do roads get selected for construction?
7. What does 5-year moratorium mean?
8. Will I be able to park on the street during construction?
9. Why are there no crews working when construction is scheduled to begin today?
10. If questions arise while the crew is working on the street, who can I contact?
11. There are road closure signs on my street. Will I be able to get to my house?

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1. Where can I find genealogy information?
2. Where can I find information on area lodging and hotels?
3. Where can I find information on local restaurants?
4. Where can I obtain a Hingham Transfer Station/Recycling Facility Sticker?
5. How do I find licensed daycare providers in the Hingham area?
6. Where do I register to vote?
7. Whom do I contact for information about planning a wedding ceremony at World's End?
8. Whom do I contact for information about planning a wedding ceremony at the Gazebo/Bandstand at the Harbor?

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1. What is congregate housing?
2. What is c.667 housing?
3. What is c. 705 housing?

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1. What are some of the benefits of receiving my bill electronically?
2. What are the benefits of paying a bill online?
3. What is Invoice Cloud?
4. What is the relationship between the Town of Hingham and Invoice Cloud?

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1. Whom do I contact with questions about a bill?
2. I accidentally deleted my current email notification, what should I do?
3. What if this website is down or for some reason I am unable to use this site?
4. If I have additional questions or I am having trouble registering, whom should I call?

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1. What forms of payment can I use?
2. Can I still send in a paper check?
3. What is a service or convenience fee?
4. If I don't have email, can I still process an electronic payment?
5. Which bills can I pay online?
6. What are the costs for paying online?
7. May I pay my tax bill by credit card at the Treasurer's Office?
8. How should I enter my credit card information?
9. How will know that my payment has been accepted?
10. Can I use more than one payment method per transaction?
11. When paying by ACH transfer (electronic check), how does my payment appear on my bank statement?
12. How long does it take for a credit card transaction to process if I pay online?
13. How long does it take for an EFT (electronic funds transfer) transaction to process if I pay online?
14. Do I need to notify my bank or change bank accounts?
15. What information do I need to make a payment?
16. When can I pay?
17. Can I use a credit card to pay my bill(s)?
18. Can I use a debit card to pay my bill(s)?
19. Can I tell if my payment has been posted?
20. Will I have online access to my account?
21. How long will my payment history be maintained?
22. Will I be able to print a copy of my bill?
23. How do I change my account information?
24. What is Auto-Pay?
25. Can I cancel Auto-Pay?
26. What are scheduled payments?
27. Can I schedule payments?
28. Can I change a scheduled payment?

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1. Is my information secure?
2. Is my credit card and checking account information safe when I pay online?
3. What is PCI Compliance and why is it so important?
4. Who has access to my account?

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1. Do I need to register to pay a bill?
2. How do I register?
3. How does the system work?
4. How do I find my account number to login?

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1. How did you choose the exterior design of the building?
2. Where is the proposed Hingham Public Safety Facility Building site?
3. Why do we need to build a new Public Safety Facility?
4. What is the expected construction timeline?
5. What are the sustainability goals for the project?
6. Have any cost cutting measures been taken so far during the design phase?
7. How many garage bays will there be?
8. What will the exterior design look like(3 pictures)?
9. What happens if the project is not approved?
10. Will the fire apparatus be able to navigate the Lincoln street safely?
11. Will we have to buy new fire trucks for this new station?
12. Will we have to hire more firefighters to staff the new station?
13. How may I find answers to additional questions that were not answered here?

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1. Where is the Department of Public Works office located?
2. When is the Hingham Transfer Station open?
3. What information do I need to get a permit?
4. Does a Hingham resident have to pay for a Bulky Waste or Construction and Demolition (C&D) Permit?
5. Does a Hingham resident have to pay for a Residential Permit (sticker)?
6. Where and when do I go for a permit?
7. Why do we need to go to the Department of Public Works to show a license and registration?
8. Why can't the Transfer Station inspect the loads of refuse?
9. Do I have to recycle?
10. Why might a Hingham Resident have to get a Commercial Vehicle Permit (CVP)?
11. Why can't a resident borrow or use a vehicle with commercial plates?
12. Is there a fee for a Commercial Vehicle Permit (CVP)?
13. Who has to go over the scale at the Hingham Transfer Station?
14. How do I dispose of Bulky, Construction, and Demolition Waste (C&D) Permit?
15. When is the bulky, construction, and demolition area open?
16. If I have a Commercial Vehicle Permit, how much bulky, construction, and demolition waste can I take to the Transfer Station?
17. If I have a Commercial Vehicle Permit how much will I be charged for the disposal of bulky, construction, and demolition waste at the Transfer Station?
18. How do I pay?
19. If I am a part-time resident of Hingham, what information do I need provide to get a part-time resident sticker?
20. Is there a charge for a part-time resident sticker?
21. What are the SWAP Shop policies?
22. How do I dispose of Paint?

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1. Why do I have to contribute to the Hingham Retirement Board?
2. What do you do with my contributions?
3. Do you invest my money?
4. What is the most I can get as a retirement allowance?
5. Does a member's contribution to the Retirement System earn interest? If so, how is the interest calculated?
6. Are employee contributions used to fund the administrative expenses of the Retirement System?
7. What does it mean to be vested?
8. When is retirement an option?
9. What is the retirement allowance based on? How is it calculated?
10. Can I purchase creditable service earned in another Massachusetts public retirement system?
11. Will prior creditable service affect my membership date or contribution rate in the Hingham Retirement Board?
12. Is regular compensation the same as total compensation?
13. Does my participation in a deferred compensation plan affect my Hingham Retirement Board's retirement benefit in any way?
14. If I leave my job, what happens to my contributions?
15. If I leave my job and decide to withdraw my contributions, will I receive all my interest?
16. Is there any time limit after your termination for requesting a refund of your contributions?
17. Can a member who is vested and who terminates employment still be eligible for a refund?
18. If I terminate my employment and leave my money in the retirement system, can I retire at a later date?
19. Can a member withdraw or borrow money from his or her account in the retirement system without resigning or retiring?
20. What are the tax consequences if I take a refund of my retirement contributions?
21. If I die before retirement, what happens to my money?
22. I want to retire, what do I do?

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1. What is the Foster School Building Project?
2. What is the Foster School Building Committee?
3. What is the MSBA?
4. What is the benefit of working with the MSBA?
5. How is our community included in this process?
6. What are the different phases of the project and how long will each phase, including construction, take?
7. What is the value of rebuilding the Foster School to people who either don’t live in the Foster district or don’t have children in the Hingham Public Schools?
8. When will the construction start and end? When would students be in the new school?
9. My child is at Foster. Will he/she need to move to a different school during construction?
10. What will happen to the athletic fields and tennis courts during construction?
11. Was a traffic study done? How will traffic be managed during construction?
12. How was the enrollment number determined? Does the new enrollment number allow for growth?
13. What is the potential base reimbursement rate from the MSBA for this project? How was the rate determined?
14. How will this new building support Hingham’s climate action planning efforts and the Town’s goal of reducing our fossil fuel use and carbon emissions?
15. I understand that Foster School is next to wetlands and in a flood zone. What will be done to mitigate the risk of flooding and protect the environmentally sensitive areas surrounding the school?
16. Is this a suitable time to build as construction costs have increased significantly since the middle school was built, and cost per square footage is far more than Public Safety building?
17. What costs does the MSBA not cover? Should we be adding components that have been excluded by MSBA? Is it prudent to build when costs are ineligible?
18. What will Foster look like compared to new elementary schools in surrounding towns? What is the square footage of new school and how does it compare to sq ft/ student at other schools in town (& MSBA
19. What additional operational costs will there be relating to the new elementary school? Is there an estimate of operational cost savings delivered by energy or other efficiencies built into the...
20. For tuition-based programming (i.e., KIA, etc.), if programming is increased, will costs be covered?
21. Would we look at redistricting the other elementary schools to ensure class sizes are comparable across the four elementary schools?
22. Will out-of-district tuition go down as a result of Special Ed programming at the new elementary school? Will additional SPED programming built into the facility enable more students to stay in...
23. Do we have to fully open at the opening of the new school or is it possible to increase over time, i.e., staffing and furniture/fixtures.
24. What process did you go through to determine the building configuration and placement on the site?
25. Is there a deeper explanation, other than inflation, of the cost estimate increase over the past 6 months even though the design is largely the same?

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1. What is the new phone number for WRWS Customer Service?
2. Will account numbers or payment methods change?
3. How do I pay my Weir River Water System bill?
4. What are the customer service center hours?
5. What is mysuezwater.com?
6. How do I sign up for e-billing on mysuezwater.com?
7. What services are offered at the new customer service center?
8. Who do I contact with questions about my bill?
9. Can SUEZ customer service pull up my account history?
10. Who do I contact to obtain the documents needed to apply for a new water service or a water main extension?
11. What is the irrigation schedule?
12. How will I be notified about alerts or outages?
13. Who do I contact to start or stop service?
14. I have a seasonal water meter. Who do I contact to have it installed/removed?
15. Who do I contact with service questions or water issues (water main break, discolored water)?
16. What are my rights as a water customer?
17. I have a Safety Valve Water Line Protection Plan. Will my coverage be affected in any way by the transition?